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Mike Shaffer

847-915-2752

I believe in simplicity. The strongest ideas don’t need explaining—they just work. When executed well, a clear idea can scale across channels, cut through the noise, and earn attention in moments that matter.

That belief has guided my work across CRM, brand, retail, and digital—helping global brands turn strategy and insight into simple, compelling communications.


Professional Summary
Creative Director with 20+ years of experience leading brand, CRM, retail, and digital work for global clients. Known for turning complexity into clarity and building ideas that scale across channels while driving real business impact.

Career Highlights:
Creative Director Led integrated creative across CRM, brand, retail, and digital for global brands including Planet Fitness, Sony, Citi, Discover, Veuve Clicquot, and McDonald’s. Partnered closely with strategy, data, and client teams to deliver work that balanced insight, creativity, and performance.

Oversee concept development, tone of voice, lifecycle programs, and large-scale promotional systems—often spanning email, social, in-store, direct mail, and digital platforms.

Experienced in both agency and in-house environments, with a strong focus on collaboration and executional excellence.

 

Built a foundation in concept-driven print and integrated campaigns early in my career—developing a discipline around clarity, craft, and strong ideas that continues to inform my work today.

Core Capabilities:
Creative & Brand Leadership
CRM & Lifecycle Marketing
Concept Development & Copy Direction
Retail & In-Store Experience
Integrated Campaigns (Print, Digital, Social, DM)
Tone of Voice & Messaging Systems

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